Universal Rules and the other Pricing tabs

Everything that changes what a customer pays lives under Pricing in the sidebar. The main page, Pricing rules, is a row of tabs. Most tabs are rules for particular items or dates; the Universal Rules tab holds settings that apply to your whole business.

Where to find it

Click Pricing in the sidebar to open Pricing rules. Hovering over Pricing also lists the related pages: Pricing rules, Rate card templates, Bundle discounts, Fees, Late fees, and Payment & policies. Rate card templates and Payment & policies only show for owners and managers with settings access.

The tabs

• Seasonal — price changes over a date range. See Seasonal price markups and discounts.
• Time-Based — price changes by weekday. See Charging different prices by day of the week.
• Multi-Day / Hour — discounts for longer rentals. See Where duration discounts live across your fleet.
• Bundle — "rent more, save more" rules and bundle products. See Discounting when customers rent multiple items together.
• Universal Rules — shop-wide settings, described below.
• Coupons — discount codes. See Creating discount codes. Only shows for staff allowed to view coupons.
• Gift cards — prepaid balances. See Selling and redeeming gift cards. Only shows for staff allowed to view payments.

If a link or bookmark points at an unknown tab, the page opens on Seasonal.

What is on the Universal Rules tab

From top to bottom:

1. Early pickup — saved settings that checkout does not use yet. See Early pickup settings. 2. Late return fee — the fee for rentals that come back late. See Charging a late return fee. 3. Fees — Renta's per-booking fee and the Fee display switch. See Renta's 2.5% platform fee and Showing fees and tax as separate line items. 4. Payment & policies — the Deposit / percentage down card, Rental day counting, and your cancellation policy. Only owners and managers with settings access see this section. See How and when you collect a security deposit, Whether half-days count toward multi-day discounts, and Your cancellation and refund policy. 5. Stripe Connect — your payment account link. Only shows for staff allowed to manage payments.

Each of these sections is the same one you get from its own entry in the Pricing menu (Fees, Late fees, Payment & policies), so you can use whichever is quicker. The old Late fees link, the old Coupons page and the old Gift Cards page all forward to the matching spot here.

Good to know

• Settings on this tab apply to every item. Rules that belong to one item, such as that vehicle's own late fee rule or its weekday rules, are set on the item's own Pricing step.