Help Center
Answers for running your rental business on Renta.
Getting Started
Covers setting up your account and onboarding checklist.
Dashboard & Reports
Covers your dashboard, reports, insights (traffic, search, reviews, SEO) and audit log.
Bookings & Rentals
Covers managing bookings, quotes, delivery & dispatch and tours & cabins (vertical add-ons).
Fleet & Inventory
Covers managing your fleet list, creating and editing a fleet item, individual units and fleet-wide depreciation.
Pricing & Policies
Covers how pricing works, pricing rules (seasonal, time-based, bundles), deposits, fees, and cancellation policy and coupons and gift cards.
Customers & Communications
Covers customer records, inquiries & live chat, inbox (two-way email), waivers and disputes & payment issues.
Website & Storefront
Covers site Builder basics, widgets, blog and domain & embedding.
Checkout
Covers building the checkout flow and payment security & verification.
Settings — Business & Team
Covers general business settings, locations, team & permissions, security, billing & subscription, brand & appearance, sMS & Email, inbox setup and app redirect.
Integrations
Covers payments (Stripe), distribution channels (OTAs) and other connected services.
Fees & Billing
Covers why gift cards show up as a liability, how security deposits are billed and returned and renta's fee vs. your subscription plan.
Still stuck? Ask the chat — it can search this help center for you.