Customers & Communications

Covers customer records, inquiries & live chat, inbox (two-way email), waivers and disputes & payment issues.

Customer records

Covers archiving or deleting a customer record, storing a customer's ID and documents, viewing a customer's driver's license number, finding.

Covers automated emails Renta sends for you, sending a one-off email to a customer and contact-form leads and live chat in one inbox.

Covers reading and replying to customer emails in Renta.

Covers allowing a parent or guardian to sign a waiver, setting default waiver values (age, fees, deposit language), building your waiver forms.

Covers handling a Stripe dispute or chargeback and failed or stuck booking payments.