Creating discount codes

A coupon is a code your customers can type in at checkout to get a discount — either a percentage off or a flat dollar amount off.

Where to find it

Coupons in the main menu.

The Coupons table

How it works

The coupon table shows, for each code:

• Code — what the customer types in.
• Type — Percent off or Flat $ off.
• Value — the discount amount.
• Valid from / Valid until — the date range the code can be used.
• Uses — how many times it's been used so far.
• Per-customer cap — the most times a single customer can use this code.
• Status — Active or Expired.

Use + Create coupon to add a new one, Edit to change it, or Delete to remove it (deleting doesn't undo bookings that already used it, it just blocks future ones).

There's also a business-wide coupon stacking mode, set separately from any one coupon:

• Stack (the default) — a coupon's discount combines with any automatic pricing-rule discount already on the booking (seasonal, day-of-week, duration, or bundle). Both apply.
• Exclusive — a coupon and an automatic discount never both apply to the same booking; the customer gets whichever one saves them more.

Example

A $500 booking already qualifies for a $50 automatic multi-day discount. A customer also enters a 10% coupon.

• In Stack mode: both apply — $50 off, then 10% off the remaining $450, for a total discount of $95.
• In Exclusive mode: only the better one applies. The coupon (10% of $500 = $50) ties the automatic discount here, so the customer gets $50 off either way, not both combined.

Good to know

• A coupon is applied to the subtotal after add-ons but before tax — see How a price is calculated.
• Renta's platform fee is calculated after the coupon is applied, so a coupon also lowers the fee slightly. See Renta's 2.5% platform fee.