Deposits, balances, and refund exposure at a glance

These dashboard cards answer one question at a glance: is there money you're currently holding, owed, or at risk of having to give back?

Where to find it

Look for the stat cards among your dashboard's other widgets.

The Deposits Held, Outstanding Balance, and Refund Liability stat cards

How it works

• Deposits Held — the total amount currently held as security deposits (money set aside in case of damage or a late return, not yet released back to the customer)
• Outstanding Balance — the total amount customers still owe you across all unpaid or partially paid bookings
• Refund Liability — how much money you could still be asked to refund, for bookings that are within their refund window
• Past Due — how many bookings have passed their return date and still have an unresolved balance

For example: if you're holding $2,400 in security deposits across active rentals and a customer cancels within their refund window, that booking's deposit and payment count toward Refund Liability until the refund window closes or the refund is processed.

Good to know

• These are live numbers, not historical reports — for a month-by-month snapshot of the same figures plus Written Off revenue, see This month's money at a glance.
• These widgets can be hidden or rearranged like any other — see Rearranging or hiding dashboard widgets.