Changing a booking's dates

Move a booking's pickup or return date, preview the new price, and choose what happens to its deposit hold.

Where to find it

Bookings → open a booking → Actions menu (More) → Reschedule

Rescheduling lets you move a booking to new pickup and return dates without cancelling it and starting over. Renta recalculates the price for the new dates before you confirm.

Where to find it

Bookings → open a booking → Actions (More) menu → Reschedule.

The Reschedule rental modal with new dates and pricing previewThe Reschedule rental modal with new dates and pricing preview

How it works

  • Pickup date & time and Return date & time — pick new values with the date pickers. Dates that are already blocked by another booking show a tooltip explaining why they're unavailable.
  • Preview pricing — shows the new total before you commit, so you can see if the customer owes more or less.
  • The Reschedule option only appears if the booking isn't already finished or cancelled, and if the item is actually available on the new dates.

Example

A customer asks to push their weekend jet ski rental back by two days because of weather. Open Reschedule, pick the new dates, check the price preview, and confirm — the booking updates without you needing to cancel and recreate it.

Good to know

Still stuck? Ask the chat.