Building your waiver forms

Waiver templates is where you write the actual liability waiver text your customers sign — the legal language, plus any placeholders that fill in details like age limits or fees automatically.

Where to find it

Waivers → Manage templates

The waiver template editor with name, trigger, and body fields

How it works

• Template card — each template shows its name, trigger, and edit/delete/set-as-default actions.
• Template name — the title of the form.
• Trigger — when it's shown to the customer, such as at checkout or on the waivers list.
• Template body — the actual text customers sign; can include placeholders that pull in your policy defaults.
• Archive — retires an active template so it no longer appears as an option for new bookings, with a confirmation step first.
• Restore — brings an archived template back into use.
• Set as default — marks which template is used automatically for new pickups.
• Create new template — starts a fresh waiver form.

Example

If your dirt bike rental business needs a waiver that mentions helmets specifically, you create a new template, write the clause into the body, and set it as the default so every new booking uses it going forward.

Good to know

• Archived templates stay visible alongside active ones so you can restore them later.
• Demo and Live modes each have their own set of templates and their own default, so a change made in Demo mode won't affect what a real customer signs.
• Placeholders in the body (like a minimum age or a late fee) pull their values from Setting default waiver values — set those first so a template doesn't show a blank.