General business settings

Covers setting your business contact details, setting your business name, timezone, tax rate, and currency, getting notified when a rental is overdue.

• Setting your business contact detailsThe email, phone, and address shown to customers on waivers and used to set up your Stripe payment profile.
• Setting your business name, timezone, tax rate, and currencyThe core details that appear on bookings, receipts, and waivers — your business name, timezone, sales tax rate, and currency.
• Getting notified when a rental is overdueAlert your team, and optionally the customer, once a booking passes its return time by a grace period you set.
• Letting customers pick up equipment the evening beforeOpen a pickup window the night before a rental's official start date, with times you control.
• Whether unpaid bookings block your calendarDecide if an unpaid pending booking reserves the item for that customer, or lets someone else book it in the meantime.
• Turning the Renta Help Chat widget on or offControl whether the support chatbot that can answer questions about your Renta account appears on your storefront and admin dashboard.
• Getting a Monday morning summary emailTurn on a weekly email digest of your revenue, bookings, and key metrics sent to your inbox.