Connecting Stripe to accept payments

Link your Stripe account so Renta can charge customers, with separate connections for test and live payments.

Where to find it

Settings → Stripe

Renta uses Stripe to process payments, and you connect your Stripe account separately for a test lane (practice bookings, no real money) and a live lane (real customer charges).

Where to find it

Settings → Stripe.

How it works

  • Demo Stripe — for practice bookings that don't move real money. If nothing is linked yet, it shows "No test account linked yet" with a Connect with Stripe button. Once linked, it shows "Connected" or "Onboarding incomplete" depending on whether Stripe still needs more information from you, along with a Disconnect option.
  • Live Stripe — the same setup as Demo Stripe, but for real customer payments: "No live account linked yet" before connecting, then "Connected" or "Onboarding incomplete" afterward.
  • Catalog data lane selector — chooses which set of fleet inventory is used when creating bookings, affecting what shows up in reports. Only Owners and Managers can change it.
  • Connect Account Unreachable banner — a warning that appears if Renta can't reach your linked Stripe account, suggesting you re-link it.

Example

Before you go live with real customers, connect your Live Stripe account here separately from your Demo Stripe account — practicing bookings against Demo Stripe never touches your real Stripe balance.

Good to know

  • Demo and Live Stripe are completely separate — connecting one does not connect the other.
  • "Onboarding incomplete" means Stripe still needs more information from you before that account can accept charges — clicking back into Connect with Stripe continues where you left off.
  • If you see the Connect Account Unreachable banner, re-linking the account usually resolves it.

Still stuck? Ask the chat.