FAQ
Questions? We've got answers.
Outdoor equipment operators — powersports, boats & watercraft, bikes, camping, ski & snowboard, tours, cabins, and anything else you rent by the hour or day.
Two ways to pay, same full product either way. The Commission plan charges your renters a 2.5% Renta fee per booking at checkout — no monthly fee to you. The Flat plan is $300/month with no fee on bookings at all. Nothing is locked behind a higher tier. Standard Stripe processing (about 2.9% + 30¢) applies on both, billed to you by Stripe directly.
It's just maths. Under roughly $12,000/month in bookings, 2.5% costs less than $300 — so most shops start on Commission and move to Flat as they grow. You can switch either way whenever you like. No contract, no setup fee.
FareHarbor is the merchant of record — their 6% headline bundles platform fee and payment processing into one number, taken out of your money. On Renta's Commission plan the 2.5% sits on the renter's side of the checkout, so you keep the full booking total; on the Flat plan there's no percentage at all. Either way you keep your own Stripe account, so payouts land in your bank from Stripe directly, not from us.
Stripe Connect powers cards, Apple Pay, Google Pay, and wallets your Stripe account supports — renters pay you, deposits route correctly, and reconciliation stays inside Renta.
Yes — storefronts and embedded widgets are mobile-first so renters finish bookings thumbs-first at the trailhead.
No — operators configure storefronts, fleet, waivers, and pricing visually. Engineers optional when you enable API access.
Yes — connect DNS once from settings and traffic stays on your brand.
Most operators get their fleet online in an afternoon. Import your fleet from a CSV file, and before you switch websites, the SEO move check compares your current site with your new Renta site and flags anything that could cost you search traffic. We also help you move over, hands-on.
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